A Technological Entrepreneur: Ronald Diegnan

Ronald Deignan was born in Ft. Lauderdale and later went to Purdue University from 1992 to 1995 on a football scholarship. He graduated with a BS degree in Organizational Leadership. After chasing his football dreams and playing for the Miami Dolphins and New York Jets in 1997 and 1998, respectively, Deignan set out to pursue his real passion of business. He co-founded Fanlink, Inc. for his first entrepreneurial venture. Although he still lives in Ft. Lauderdale with his wife and son, he manages a company that helps businesses around the United States.

Before co-founding ATS Digital Services in 2011, Diegnan worked for a software company that installed anti-malware protection on their customer’s computers. He was frustrated that they were having many issues installing the software and eventually came up with the idea to list a phone number on the help page for customers who were having this same issue. Diegnan and his team decided that they could have a technician remove the malware that was blocking the anti-malware software from downloading onto the customer’s computer. The technician could remove the malware from the customer’s computer without needing to go to the customer’s home. This made the customers happy and they trusted Diegnan and his team with their troubleshooting issues. Diegnan also realized that they can charge for these services since it was incredibly simple to help the customer and it was relatively convenient. The customer also enjoyed a computer that ran faster and smoother.

This idea helped Ronald Diegnan come up with the idea for ATS Digital Services, LLC, which he is the CEO and co-founder of. They capitalized on the idea that they could help customers remotely. ATS can assist with a variety of issues concerning mobile phones, tablets, computers, and digital data storage. Any technical problems that a customer might have, ATS can help come up with a solution. They can help customers remotely or in-person. ATS can also do a truck roll which means that they will come to their home or place of business to help the customer.

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